Covid-19 Update

Covid-19 update

 - Our UK warehouse in Cornwall is following the latest UK Government guidelines to ensure personal safety: 

we have moved to a shift pattern halving the number of people at any one time , with strict social distancing and hygiene protocols enforced, and stringent cleaning after each shift 

- and lots of hand washing  

 - We regularly talk to all our teams in groups and on an individual basis to ensure they are supported 

 - No-one is required to come into work if they feel they are not being well protected. 

We have completed a warehouse/offices Covid-19 risk assessment.  

All returns are sterilised using a UVC light box.

 Orders and Deliveries   How safe are our deliveries?

 - All of our deliveries are now contactless: no need for you to provide a physical signature. Our couriers will place your parcels at your front door, knock and step back to ensure you have received it. 

 - If you are not home, they will follow our usual 'missed delivery' process. 

 - All our couriers are following latest Government guidelines to keep you everyone safe 

 Can you deliver within the normal time frames?     

- Please be aware that due to increased demand Royal Mail are currently experiencing some minor 

delays.